State Farm® Insurance Agent Shawn Collins
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Robert Tappan
November 4, 2024
5
out of
5
rating by Robert Tappan
"Great service from Shawn, Sharon, and Linda. Have had to visit the office or call several times over the past few months (my own fault!) and always received prompt, courteous service. A pleasure to deal with all of staff!!"
We responded:
"Thank you for your feedback, Robert! We’re so pleased to hear that you feel supported by our team. Your trust means everything to us, and we’re here whenever you need assistance! - Shawn "
Melissa Millman
October 24, 2024
5
out of
5
rating by Melissa Millman
"Linda Maurer was such a great help with adding our son as a new driver to our policy! She was very helpful with getting all the discounts he could qualify for applied!"
We responded:
"Melissa, my team and I couldn't be more grateful for your kind feedback! We will continue to always be here to support your insurance needs! - Shawn"
Cindy Materacky
October 12, 2024
5
out of
5
rating by Cindy Materacky
"Linda is awesome. We stopped by recently for information on our coverage and she worked hard to get us what we needed to know."
We responded:
"Cindy, thank you for the great feedback! We’re so glad to hear that Linda was able to assist you with your coverage questions. She truly goes above and beyond for our clients. If you have any more questions or need further assistance, don’t hesitate to reach out! - Shawn "
Mark Dissinger
September 27, 2024
5
out of
5
rating by Mark Dissinger
"Making the switch to State Farm was easy with Shawn. He took the time to listen to my needs and compared coverages in detail with me. He was honest enough to even tell me one of my policies wasn't worth switching as he couldn't do better. I appreciate that kind of honesty Shawn and everyone in his agency are super friendly too!"
We responded:
"Mark, thank you so much for sharing your positive experience with our State Farm Agency! We appreciate you and your business. We look forward to working with you for years to come! - Shawn"
Sara Lee Gerber
September 5, 2024
5
out of
5
rating by Sara Lee Gerber
"I switched my account to Shawn because my last agent was always unavailable. What a pleasant surprise to find a business run the "old fashioned way". The phones are answered quickly; appointments ara made promptly; and you are greeted with a smile. I met with Shawn IN PERSON with an auto insurance issue and we explored all options. He was helpful, patient, easy going, and thorough. He answered all of my questions and explained things no one else had bothered to do. I will definitely recommend him because "Like a good neighbor, State Farm's Shawn Collins REALLY IS THERE" !!!"
We responded:
"Sara, I appreciate your kind review so much! We always want the processes to be smooth and transparent. The efficiency and integrity in which we conduct our services will always remain of importance to this team. Reading your positive review made my day! - Shawn"
Chris Beakey
September 4, 2024
5
out of
5
rating by Chris Beakey
"State Farm has insured my houses, my cars and my life since 1991 and the service has always been terrific. I'm especially pleased with the Milford office run by Shawn Collins and his team. They're super helpful and responsive. I highly recommend them for your insurance needs."
We responded:
"Chris, thank you for your kind words and recommendation! We appreciate you and your business. My team and I are always here if you need any guidance or have any questions! - Shawn"
Joyce Faulkner
August 26, 2024
5
out of
5
rating by Joyce Faulkner
"Great service and very friendly staff"
We responded:
"Thank you so much for your kind words, Joyce! We’re thrilled to hear that you had a great experience with our office and found our staff to be friendly. We strive to provide the best possible experience for our customers, and your feedback means a lot to us. We look forward to serving you again in the future! - Shawn"
Angela Jones
July 26, 2024
5
out of
5
rating by Angela Jones
"Sharon is the absolute best. She cares about me first then how she can make this experience better and easier to go through. She ROCKS and I made sure she knew it. THANK YOU SHARON"
We responded:
"Thank you so much for your amazing feedback, Angela! We're thrilled to hear that Sharon has made such a positive impact on your experience. It’s wonderful to know that her care and dedication have made things easier for you. We’ll be sure to pass along your thanks to Sharon—she truly rocks! If you need anything else or have further questions, we’re always here to help. Thanks again for taking the time to share your experience! - Shawn"
KD and his Sis MK
July 26, 2024
5
out of
5
rating by KD and his Sis MK
"I am very happy to give this office 5 stars. Because Linda from this office always welling to help and very patience with me."
We responded:
"Thank you so much for your kind words and the 5-star rating! We’re thrilled to hear that Linda has been so helpful and patient with you. We’re lucky to have her on our team, and your feedback truly means a lot to us. If you ever need anything else or have any questions, don’t hesitate to reach out. Thanks again for your support! - Shawn"
My Bambino
July 1, 2024
5
out of
5
rating by My Bambino
"Shawn and Alaena went above and beyond to get us a quote with very short notice. We are more than happy with them and there was even a considerable savings. It is obvious that they care about locals and small businesses. THANK YOU!"
We responded:
"Hello, thank you for being a wonderful customer to this entire team. We look forward to working with you and exceeding your expectations of any customer experience that you have. - Shawn"
Oliver Western
May 28, 2024
5
out of
5
rating by Oliver Western
"Shawn helped us with our insurance needs quickly and professionally, going above & beyond to put together the right insurance package for us. Thanks Shawn!!"
We responded:
"Oliver, I am so happy to hear we were able to provide you with a positive experience and set you up with the insurance coverage that works the best for you! Thank you so much for your review, we appreciate the great feedback! - Shawn"
Daniel Martin
April 24, 2024
5
out of
5
rating by Daniel Martin
"The customer service has always been and still is stellat!"
We responded:
"Thank you so much, Daniel! We appreciate the great review! - Shawn"
Troy Yoder
April 23, 2024
5
out of
5
rating by Troy Yoder
"Thank-you Shannon Short for all your help proven once again they can retire but I will find you cause you're the best!"
We responded:
"Troy, your trust in my team and I will always be important to us! Thank you for giving us the opportunity to serve you each day. - Shawn"
Brent Mitchell
April 19, 2024
5
out of
5
rating by Brent Mitchell
"Shannon Short is amazing!!! She is kind, helpful, courteous, and goes the extra mile to ensure her customers are satisfied and have what they need. She is a perfect example of what quality customer service should be!"
We responded:
"Brent, our wish is that we always provide you with an excellent customer service experience. We could not be more happy to see such kind feedback! Thank you. - Shawn"
Dawn Carey
April 18, 2024
5
out of
5
rating by Dawn Carey
"Shannon Short is the best! She is always knowledgeable and helpful with our transactions. She goes above and beyond to help us with all our company and personal needs."
We responded:
"Dawn, thank you for your kind review about Shannon! She is wonderful and I am happy to hear that you were so well taken care of by her. I appreciate you allowing us to serve your insurance needs. Our customers give us the greatest pleasure knowing we have fulfilled their needs. Thank you. - Shawn"
Timothy Parsons
April 8, 2024
5
out of
5
rating by Timothy Parsons
"Shawn did an excellent job going over all the details of my personal auto, house, life and business policies! There entire staff is amazing and are just as helpful! I truly recommend to trust Shawn and his team with your insurance needs!!!"
We responded:
"Timothy, I appreciate your kind review. We always want these processes to be smooth and transparent. The efficiency and integrity in which we conduct our services will always remain of importance to this team. - Shawn"
Beth Ostwald
April 5, 2024
5
out of
5
rating by Beth Ostwald
"Shannon was very helpful getting me a better insurance plan than the one I had. Enjoyed talking with her."
We responded:
"Beth, I look forward to being a constant in your insurance needs. We appreciate your time and kind words very much. - Shawn"
Robert Robles
April 4, 2024
5
out of
5
rating by Robert Robles
"They all were very helpful and pleasant to deal with. I would definitely recommend them. They are good people."
We responded:
"Robert, the experience that you have with us should always be a shinning part of your day. We appreciate your business. - Shawn"
Jan Blades
March 9, 2024
5
out of
5
rating by Jan Blades
"Great people"
We responded:
"Thank you for your kind review, Jan! It was our pleasure helping with your insurance. - Shawn "
Penny Tzafaras
February 26, 2024
5
out of
5
rating by Penny Tzafaras
"Shannon Short provides exceptional customer service. She is always pleasant and professional. Very knowledgeable and answers all questions promptly and follows up on requests. Shannon works with Shawn Collins at State Farm Insurance, 915 S Dupont Blvd., Milford, Delaware."
We responded:
"Penny, thank you for the kind feedback about Shannon! Glad to know you're satisfied. - Shawn"
Kenny Collins
February 25, 2024
5
out of
5
rating by Kenny Collins
"Just switched Home Owners, Auto, Boat and R.V. insurances to a new agent Shawn Collins in Milford Del. Shawn along with his. team were very knowledgeable and communicated effectively to our needs. Yearly cost savings along with better coverages were spot on with what with what we were looking for. Thanks Shawn and Team"
We responded:
"Kenny, thank you for the opportunity to serve your insurance needs! - Shawn"
Aubrey DuBois
February 22, 2024
5
out of
5
rating by Aubrey DuBois
"Shannon Short was amazing!!! I called thinking it would be much more of a task for what I needed. She was so accommodating and knew what I needed! All in all great service!"
We responded:
"This is such a great review for Shannon! We love working with her too and appreciate you taking the time to recognize her. We love working with you! Thank you again! - Shawn"
Deborah Nauman
February 19, 2024
5
out of
5
rating by Deborah Nauman
"Agents of Shawn Collins of Milford are very hospitable and rock with great professionalism. Frank and I have been taken care of since 1999."
We responded:
"Deborah, our goal will always be to leave you with a satisfying insurance experience! Thank you for taking the time to share this! - Shawn "
Holly Baker
February 15, 2024
5
out of
5
rating by Holly Baker
"He is a very kind and knowledgeable agent. He answered all my questions.He is a local person, so he knows the area and people in the town"
We responded:
"Holly, I appreciate you allowing my team and I to provide you with an exceptional customer service experience! We will always be here to assist you! - Shawn "
Valerie Pounders
January 31, 2024
5
out of
5
rating by Valerie Pounders
"Great service"
We responded:
"Valerie, thank you for the great feedback! - Shawn"