State Farm® Insurance Agent Shawn Collins

"Shannon Short is the absolute best agent that I’ve ever worked with! She’s kind, efficient, caring, and knowledgeable about all of our insurance needs. She always goes out of her way to make sure that our needs are met and that we are satisfied and understand the services."

"Linda was excellent! She was very courteous and knowledgeable. She helped reduce my rate by recommendeding the Defensive Driver Discount and even supplied me with their website! Thanks so much, Linda!"

"I have had nothing but good service from the office staff. Linda Maurer has always been helpful, friendly and professional . Returns calls promptly. If she doesn’t know the answer she will research the question and find the answer and get back to me. I highly recommend this office."

"Sharon is my go to person at State Farm. Any questions I have concerning my car or home insurance she’s always there to help. Not only is Sharon a people person, she’s very intelligent. She sincerely cares about her clients and is invested in providing them with superb support and satisfaction. She does this by answering any questions they may have. If you need car, home, or business insurance, or you’re thinking about changing insurance companies, contact State Farm in Milford and ask for Sharon. Tell her I referred you. Blessings"

"Tonya Lewis was extremely friendly and helpful while we went through the steps of opening our insurance policy. As a newlywed household, this was our first time going through this process, and Tonya was very informative and patient from start to finish. You could tell that she genuinely cared about our best interests, and made us feel comfortable while making very important decisions. Thank you Tonya!"

"This staff always goes above and beyond. Thanks for everything!!"

"Sharon did a wonderful job explaining the details on adding a new driver to our insurance plan along with information regarding vehicle titles. She was very knowledgeable and clear with her explanation so I could understand. She took the time to ensure I understood all the answers to all my questions. Excellent customer service!!"

"Shannon is fantastic to work with. Thanks so much!"

"I have been with State Farm since I got my first vehicle in 2022, but my connection to them goes back much further. My family has used State Farm for years, and I have fond memories of visiting the office as a child—getting lollipops and playing in the waiting area with the red pedal truck. That level of warmth and care has remained consistent throughout the years. I’ve frequently spoken with Sharon who has been so kind and patient, even when I’ve had what I thought were simple questions. As a young driver, I received some misleading advice about switching providers, which led me to reach out with concerns about my rate. Shawn took the time to call me, thoroughly review my policy, and provide honest, thoughtful advice—not just as an agent, but as someone who genuinely cared. That conversation reaffirmed my decision to stay, and I have no regrets. They worked with me to lower my rate, are always easy to contact, and truly prioritize their customers. I highly recommend them!"

"Very friendly and helpful."

"Great service from Shawn, Sharon, and Linda. Have had to visit the office or call several times over the past few months (my own fault!) and always received prompt, courteous service. A pleasure to deal with all of staff!!"

"Linda Maurer was such a great help with adding our son as a new driver to our policy! She was very helpful with getting all the discounts he could qualify for applied!"

"Linda is awesome. We stopped by recently for information on our coverage and she worked hard to get us what we needed to know."

"Making the switch to State Farm was easy with Shawn. He took the time to listen to my needs and compared coverages in detail with me. He was honest enough to even tell me one of my policies wasn't worth switching as he couldn't do better. I appreciate that kind of honesty Shawn and everyone in his agency are super friendly too!"

"I switched my account to Shawn because my last agent was always unavailable. What a pleasant surprise to find a business run the "old fashioned way". The phones are answered quickly; appointments ara made promptly; and you are greeted with a smile. I met with Shawn IN PERSON with an auto insurance issue and we explored all options. He was helpful, patient, easy going, and thorough. He answered all of my questions and explained things no one else had bothered to do. I will definitely recommend him because "Like a good neighbor, State Farm's Shawn Collins REALLY IS THERE" !!!"

"State Farm has insured my houses, my cars and my life since 1991 and the service has always been terrific. I'm especially pleased with the Milford office run by Shawn Collins and his team. They're super helpful and responsive. I highly recommend them for your insurance needs."

"Great service and very friendly staff"

"Sharon is the absolute best. She cares about me first then how she can make this experience better and easier to go through. She ROCKS and I made sure she knew it. THANK YOU SHARON"

"I am very happy to give this office 5 stars. Because Linda from this office always welling to help and very patience with me."

"Shawn and Alaena went above and beyond to get us a quote with very short notice. We are more than happy with them and there was even a considerable savings. It is obvious that they care about locals and small businesses. THANK YOU!"

"Shawn helped us with our insurance needs quickly and professionally, going above & beyond to put together the right insurance package for us. Thanks Shawn!!"

"The customer service has always been and still is stellat!"

"Thank-you Shannon Short for all your help proven once again they can retire but I will find you cause you're the best!"

"Shannon Short is amazing!!! She is kind, helpful, courteous, and goes the extra mile to ensure her customers are satisfied and have what they need. She is a perfect example of what quality customer service should be!"

"Shannon Short is the best! She is always knowledgeable and helpful with our transactions. She goes above and beyond to help us with all our company and personal needs."